 | 360 Degree Feedback Pocketbook£6.99 Author: Tony Peacock
360 degree feedback is one of the most powerful experiences a person can have in the workplace, |
|
 | Appraisals Pocketbook£6.99 Author: Frank Scott-Lennon
The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and run an appraisal system. |
|
 | Assertiveness Pocketbook£6.99 Author: Max Eggert
Packed full of good advice on how to overcome self-defeating beliefs, and deal with often-occurring problem situations. With activities to help develop assertiveness. |
|
 | Balance Sheet Pocketbook£6.99 Author: Anne Hawkins, Clive Turner
The Balance Sheet Pocketbook begins by constructing a model to show how money works within a business, i.e. where funds come from and how they are used. |
|
 | Business Planning Pocketbook£6.99 |
|
 | Business Writing Pocketbook£6.99 Author: Clive Bonny
The Business Writing Pocketbook sets out rules of good practice, style and presentation for all types of written communication, including memos, letters, reports, minutes, proposals, faxes and e-mail. |
|
| Call Centre Customer Care Pocketbook£6.99 |
|
 | Career Transition Pocketbook£6.99 Author: Keith Corbin
A practical, easy-to-use guide for job changers and job seeker. |
|
| Challenger's Pocketbook£6.99 |
|
| Challengers Pocketbook£6.99 |
|
 | Coaching Pocketbook£6.99 Author: Ian Fleming, Allan J.D. Taylor
The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills'. |
|
 | Communicator's Pocketbook£6.99 Author: Sean Misteil
Being an effective communicator is hard work, but it is the single most important part of a manager's role. |
|
 | Competencies Pocketbook£6.99 Author: Roger Mills
The Competencies Pocketbook explains how to develop a competency framework, how to assess competencies and how to reap the benefits from both the individual's and the organisation's perspective. |
|
| Controlling Absenteeism£6.99 |
|
 | Creative Manager's Pocketbook£6.99 Author: John Townsend
According to management guru Peter Drucker, 'the enterprise that does not innovate inevitably ages and declines'. The Creative Manager's Pocketbook is a treasure-trove of techniques, tools and triggers that will help you produce creative ideas. |
|
 | CRM Pocketbook£6.99 Author: Charles Turner, David Alexander
The CRM Pocketbook explains what CRM is and why ever more organisations are embracing it. |
|
 | Cross Cultural Business Pocketbook£6.99 Author: John Mattock
'For those who do business overseas, this book is a valuable insurance policy', commented The Good Book Guide on The Cross-cultural Business Pocketbook. 'It sets out not only examples of local attitudes and thinking but a whole way of planning and executing international communication and business dealing', continued the Guide. |
|
| Cultural Gaffes Pocketbook£6.99 |
|
| Customer Service Pocketbook£6.99 |
|
| Decision Making Pocketbook£6.99 |
